We keep this simple and honest. Here's what we collect, why we collect it, and how we use it.
Utah Water Well Alliance LLC is a licensed water well drilling and service company operating in Southern Utah. This website is our primary online presence at utahwaterwellalliance.com. We use it to share information about our services and to make it easy for customers to reach us.
We are not a technology company, and we don't have complex data operations. This policy reflects that reality.
We collect information only when you actively provide it to us. Specifically:
We do not collect financial information through this website. Any billing or payment processing happens separately through secure, dedicated systems.
We use your contact information for one purpose: to respond to your inquiry and provide the service you asked about. That's it. We don't:
We may follow up after a job is completed to confirm you're satisfied and to ask if there's anything we missed. If you'd prefer we don't contact you beyond the immediate service request, just tell us — we'll note it and respect it.
Our contact forms are processed by Netlify, the platform that hosts this website. When you submit a form, Netlify receives and stores the submission data on our behalf and forwards it to us. Netlify's own privacy practices apply to their handling of this data. You can review Netlify's privacy policy at netlify.com. We do not use Netlify's data for any purpose beyond receiving your message.
This website may use basic, privacy-respecting analytics to understand how many people visit and which pages are most useful. We use this data only in aggregate — to understand things like "the emergency services page gets a lot of visitors" — and it is not linked to any individual's identity.
We do not use advertising cookies, tracking pixels, or behavioral profiling of any kind. We don't run retargeting ads or share browsing data with ad networks.
If you use a browser with tracking protection enabled, you won't miss anything on this website — it functions fully without cookies.
This website is served over HTTPS (encrypted connection). Form submissions are encrypted in transit. We don't store sensitive personal information beyond what's needed to follow up on your inquiry, and we use reasonable precautions to protect what we do hold.
That said, no internet transmission is perfectly secure. Please don't send sensitive financial or legal information through web forms — call us for anything sensitive.
You have the right to ask us what information we have about you, to request correction of any inaccurate information, and to ask us to delete your information if you've never become a customer. To exercise any of these, contact us directly using the information below.
California residents may have additional rights under the CCPA. Utah residents may have rights under the Utah Consumer Privacy Act. We honor these rights regardless of whether you're technically required to invoke them.
Our services are not directed at children and we do not knowingly collect information from anyone under 13. If you believe a child has submitted information to us, contact us and we will delete it promptly.
If we make meaningful changes to this policy, we'll update the date at the top. We won't change how we use existing information without direct notice to affected parties.
If you have a privacy question or request, reach us directly:
We'll respond to privacy inquiries within 5 business days.
