The terms that govern use of this website and our business relationship with customers. We've kept this readable on purpose.
By using this website (utahwaterwellalliance.com) or engaging our services, you agree to these terms. If you don't agree, don't use the site — that's fine, you can just call us directly at 435.500.2479.
These terms apply to the website and to the general business relationship between Utah Water Well Alliance LLC ("we," "us," "the company") and customers or prospective customers. Specific job contracts may have additional terms that supersede these where they conflict.
This is an informational website for a licensed well drilling and service company. You're welcome to use it to learn about water wells, understand the Utah permitting process, read our blog content, and contact us. Normal and reasonable use of this site is encouraged.
You agree not to:
We reserve the right to block access for anyone who misuses the site, though we'd honestly be surprised if that were ever necessary.
We work hard to keep the information on this site accurate and current, but well drilling and water systems are technical fields with significant local variation. Information about well depths, water quality, geology, and permit requirements is provided as general guidance for Southern Utah — it may not apply precisely to your specific property or situation.
Nothing on this website constitutes professional engineering advice, a regulatory determination, or a guarantee of specific outcomes. For decisions involving well construction, water rights, or water quality affecting health, consult with a licensed Utah well driller, a Utah Division of Water Rights representative, or a certified water quality laboratory as appropriate.
If something on the site looks wrong or outdated, please let us know — we want it to be right.
Written estimates we provide are valid for 30 days from the date issued unless otherwise noted. After 30 days, costs for materials, fuel, and equipment mobilization may have changed and we'll need to reissue the estimate.
Estimates are based on the information available at the time — including surface geology assessment, neighboring well records, and the scope you describe. Conditions encountered during drilling that materially differ from those indicated by available data (unexpected formation changes, unexpectedly hard rock, groundwater at greater depth than indicated by regional data) may require revised pricing. We will always discuss changes with you before proceeding if drilling conditions require scope revision.
A written estimate is not a binding contract. A signed work authorization or contract is required before work begins.
Scheduled service appointments are confirmed with you in advance. We ask for reasonable notice if you need to cancel or reschedule — at least 48 hours for non-emergency service appointments where possible. This allows us to reassign crew time and avoid wasted mobilization costs.
For drilling projects, cancellation after mobilization has begun may result in charges for mobilization costs already incurred. These would be disclosed in your work authorization before signing.
We may need to reschedule due to weather, equipment issues, or prior emergency calls. When this happens, we'll contact you as early as possible and work to accommodate your schedule on the rescheduled date.
Payment terms are specified in each job contract or invoice. Standard terms for service work are due upon completion. For larger drilling projects, we typically require a deposit with the balance due upon well completion and commissioning. Invoices unpaid beyond agreed terms may be subject to late fees as specified in the contract.
We do not take payment through this website. Payments are handled directly by our office.
This website is provided "as is" without warranties of any kind. We make no warranty that the site will be uninterrupted, error-free, or that any information is perfectly current. Your use of the site is at your own risk for purposes of information reliance.
To the extent permitted by Utah law, our liability for any claim arising from use of this website (as distinct from claims arising from actual service work, which are governed by your service contract) is limited to direct damages not exceeding $100.
This limitation does not apply to liability for actual service work performed under a signed contract, which is governed by that contract and applicable Utah law.
The content on this website — text, images, logo, and page design — belongs to Utah Water Well Alliance LLC or is used with permission. You're welcome to share links to our pages. Please don't reproduce substantial portions of our content elsewhere without asking first. If you'd like to reference or quote something for an editorial, educational, or informational purpose, just reach out — we're usually fine with it.
These terms are governed by the laws of the State of Utah, without regard to conflict of law principles. Any dispute arising from use of this website or these terms — not disputes about service work, which are governed by the service contract — shall be resolved in the state or federal courts located in Washington County, Utah, and you consent to personal jurisdiction in those courts.
For disputes about actual service work, we strongly prefer to resolve disagreements through direct conversation first. Call us. Most concerns can be addressed quickly when both parties talk directly. If that doesn't resolve it, your service contract will specify the dispute resolution process.
We may update these terms occasionally. We'll update the date at the top when we do. Continued use of the website after changes constitutes acceptance of the revised terms. We won't make changes that retroactively affect completed transactions.
Questions about these terms? Reach us at:
